High Performance Course Outline

1. Introduction

We set the stage for where we are going and introduce the case study that will be used for discussion throughout the workshop.

* Workshop Objectives
* Why the Environment Matters
* PMBOK
* The Changing World of Project Management
* Quality
* Case Study

2. Team Commitment

The team has to know where it is going if it is going to get there. This is a simple idea, but often overlooked. You need a shared vision and a commitment to achieving it.

* Measuring Commitment
* Vision Raw Materials
* Write Your Vision
* Develop the Details
* Vision Framework

3. Conflicts in Personality

While each person is unique, there are predictable patterns and effective ways for dealing with different work styles. We use a four-quadrant model for quickly recognizing these patterns and adapting ourselves to other’s needs.

* Your Environment for Success
* DISC
* My comfort zone
* DISC Charts
* Other Models
* How to Quickly Read Other People
* Practical Application, What to Do
* Why the Company Would Fail Without Us
* My Unknown Negative
* Emulation
* Response to Stress and Conflict
* Dealing with Difficult People
* Diversity
* Team Map
* Celebrate Success

4. Conflicts in Values

Values can be a difficult subject for at project team when individuals come from diverse backgrounds. We are not in the business of changing values and they won’t change much anyway. Our job is to recognize and respect values, then develop shared values for the team.

* First a Story
* Leading Through Values
* Team Core Values
* One more look
* Conflict Resolution
* Empathy
* Conflict You Cannot Resolve
* Pain in the Neck People

5. Accountability and Personal Responsibility

Number count. You get what you measure. Let’s get past the excuses and focus on what needs to be accomplished, holding ourselves accountable.

* Creative Excuses for Failure
* Care and Control Zones
* Accountability—Show me the Numbers

6. Not All Teams are Alike

Group dynamics make a difference. How big is the team? What is the team trying to accomplish? Understand the fundamental differences in team structure and use this knowledge to your advantage.

* Sequential, Parallel, Synchronous
* Virtual Teams
* Networked Teams

7. Balance

There is not quick and easy solution to every problem. The key is to stay balanced and work with what you have.

* Balance Process with People
* Balance Change with Stability
* Balance Meetings
* Balance Communications

Contact Bill Kuehn today to learn more.

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We look forward to helping you create a powerful difference…