Thriving on Conflict
Have you tried conflict management and conflict resolution techniques? We may wish there were a to make conflict go away, but the real issue how to work constructively with others when there is a conflict.
Thriving on Conflict, Dynamic, 2-Day Workshop
Conflict is part of working together.
Tension and conflict are neither good nor bad, they are part of living. For a team to get work done, there must be human interaction. Interaction often leads to conflict. This is especially true when the work is challenging and the risks are great. Our workshop will acknowledge the reality of conflict, appreciate its constructive power, and offer tools for controlling its destructive effects.
12 ways to handle conflict.
We use a tool from Human Synergistics, The Life Styles Indicator – Conflict This identifies 12 styles for handling conflict, four of which are constructive. The other 8 are defensive, keeping you where you are without taking you anywhere.
Effective work environment.
In today’s high-paced, multi-tasked business environment, every point of view must be addressed. The penalty for hiding or attacking unwanted information is long term failure. The project team must be willing to review and consider every stake holder’s point of view.
Taught by experience instructors who specialize in project team training.
This is not about psychology or counseling. It is not about fixing people. It is about getting work done. The instructors never lose focus on what you will do with it when you go back to work the next day. This highly interactive workshop goes beyond theory and gets into practice. There are no group hugs, just practical application of sound principles.
We acknowledge that bright people who want to achieve success will differ on how to get there. Once you appreciate opposing points of views, you can get conflict to work for you instead of against you. The overall goal is project success. Learn to thrive in a conflict situation by recognizing what is going on under the surface and dealing with that.
Learn Methods that Immediately Help You to:
Identify which of 12 predictable responses are in play.
Recognize passive responses that keep important information off the table.
Recognize aggressive responses that drive away valuable information.
Recognize constructive responses that encourage a continued flow of information.
Learn to redirect defensive conflict responses into constructive directions.
Understand that people see things differently; this is to be expected, not eliminated.
Deal with emotions and conflict within the team.
Capture the real issues and address them.
Build strong relationships even when there is disagreement.
Get the work done by committed people who know the issues are being addressed in a constructive way.
Who Should Attend?
Ideally, your whole project team should attend. If that is not possible, send your leadership team so the knowledge and skills can be used and passed on to the project teams.
The workshop is a MUST for:
* Project Managers
* Technical Managers
* Business Analysts
* Team Leaders
On Site Training:
Bring this workshop to your location. Regardless of the size or your team, the most effective place for this training is right where the team works. Your team saves time and you save money. We all stay focused on business.
Twenty student on-sites are $6995 instructor travel included!
Contact Bill Kuehn today to learn more.
You can do this by filling out the Quick Question Form on the right side of this page, or by clicking here.
We look forward to helping you create a powerful difference…