Anger is a Useful Tool If…
Do you remember – Don’t be angry, play nice; you’ll get over it, and many more?
Well, here’s a new viewpoint. Anger is a useful tool if you use is correctly.
Key Point – When you become angry it means; you are losing the Game! Please don’t be offended. I didn’t say you are a loser. You can’t win a game that is stacked against you. You know this deep inside and you become angry. What’s the answer – Change the Game! This is my favorite example. I would become angry in heavy traffic. My thoughts were; I’m late, the lights are against me, and what are all these people doing on the road? Don’t they have homes?
The solution comes in three steps.
Step #1 – Identify the Game – I was playing a game called; I leave late and get there on time. That was very hard for me to admit but it was true. Could I win that game? No.
Step #2 - Create and manage your game. Many games that we play were created by someone else. Example, my mom would say, “you just can’t have what you want.” For many years I would look at a menu, pick out what I wanted and order something else. That seems crazy but I was playing someone else’s game.
Step #3 – Create a game you can win. I now play a game called; Leave early and get there on time. Can I win that game? Yes, at least 99% of the time!
Conclusion:
When you feel anger coming on don’t fight it. Quickly identify the game and if you can’t win it – Change the Game so You Can Win!
So let me ask you… What game are you playing right now? Is it your game? Can you win it? How did you win by changing the game?
A Manager's Guide to Achieving Commitment to Quality and Innovation
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